Returns & Exchanges

At KM Tools, we stand behind the quality of our home improvement products and offer a 30-day return window for items in their original condition. If your purchase doesn't meet your expectations, we are committed to making it right with a straightforward exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the tools in their original packaging, ensuring all manuals, accessories, and protective inserts are included to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.